Unfortunately, due to the unpredictability of transport times over the past 18 months we are unable to provide approximate lead times for deliveries to our customers.

Recently our transport partners, both local and interstate, have advised that due to the ongoing impact of the Corona virus on their staffing levels and global worker shortages, combined with recent flooding across large parts of Australia and additional freight volumes due to the festive season, your order may take longer than usual to arrive.

We want to assure you we are working closely with our delivery partners to ensure we get your orders to you as quickly as possible. Once your order leaves our warehouse you will receive a tracking link to the transport company’s website so you can monitor the progress of your delivery.

Whilst these delays are out of our control, we apologise for any inconvenience caused and appreciate your patience.

DELIVERY ZONES BY STATE

 

QLDZONE 1SE Queensland west to Towoomba, Eastern seaboard North to Cairns.
ZONE 2Most other areas including Atherton Tablelands*
NSWZONE 1Eastern Seaboard from Qld border to Sydney and Wollongong
ZONE 2Most other areas*
ACTZONE 1All areas
VICZONE 1Melbourne, Geelong, Ballarat and Shepperton Metro Areas
ZONE 2Most other areas*
SAZONE 1Adelaide Metro
ZONE 2Most other areas*
WAZONE 2Perth Metro
NTZONE 2Alice Springs, Darwin

* Some remote locations may be subject to a freight surcharge. We recommend you take advantage of our free freight to your nearest main centre, or in the case of Tasmania clients, FIS Melbourne.

Alternatively you can nominate transport and pay Zone 1 prices.

 

FREE LOCAL PICK UP IS AVAILABLE FROM OUR YATALA WAREHOUSE